16/09/2018

Privacy Policy

Effective date: 21 October 2018

General

love wool (“us”, “we”, or “our”) operates the www.lovewool.co.uk website. Our physical shop is located at the address 16 Church Street, Portadown, Craigavon, BT62 3LN. This aim of this page is to inform you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

We use your data to provide and improve the service offered on our website. By using this website, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, County/State, Province, ZIP/Postal code, City, Cookies and Usage Data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Usage Data

We may also collect information about how our website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your web browser from a website and stored on your device.

As with all e-commerce websites, we use cookies to store the contents of your shopping basket as you browse. There is no reliable method to do this any other way, and while it is technically possible to browse this (and other) websites with cookies disabled, you will unfortunately not be able to make a purchase.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website

Use of Data

love wool uses the collected data for various purposes:
– To provide and maintain our service on lovewool.co.uk
– To notify you about changes to our website
– To allow you to participate in interactive features of our website when you choose to do so
– To provide customer care and support
– To provide analysis or valuable information so that we can improve our service to you
– To monitor the usage of this website
– To detect, prevent and address technical issues

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

love wool will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

love wool may disclose your Personal Data in the good faith belief that such action is necessary to:
– To comply with a legal obligation
– To protect and defend the rights or property of love wool
– To prevent or investigate possible wrongdoing in connection with this website
– To protect the personal safety of users lovewool.co.uk or the public
– To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Links and Embedded Content From Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Blog posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes To This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes via email and/or a prominent notice on this website prior to the change becoming effective. We will also update the “effective date” at the top of this page. You are advised to review this privacy policy periodically for any changes. Changes to our privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email:
valerie@lovewool.co.uk

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