Effective date: 21 October 2018
love wool (“us”, “we”, or “our”) operates the www.lovewool.co.uk website. Our physical shop is located at the address 16 Church Street, Portadown, Craigavon, BT62 3LN. This aim of this page is to inform you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
We use your data to provide and improve the service offered on our website. By using this website, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our service to you.
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, County/State, Province, ZIP/Postal code, City, Cookies and Usage Data
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We may also collect information about how our website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website
Use of Data
love wool uses the collected data for various purposes:
– To provide and maintain our service on lovewool.co.uk
– To notify you about changes to our website
– To allow you to participate in interactive features of our website when you choose to do so
– To provide customer care and support
– To provide analysis or valuable information so that we can improve our service to you
– To monitor the usage of this website
– To detect, prevent and address technical issues
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Data
love wool may disclose your Personal Data in the good faith belief that such action is necessary to:
– To comply with a legal obligation
– To protect and defend the rights or property of love wool
– To prevent or investigate possible wrongdoing in connection with this website
– To protect the personal safety of users lovewool.co.uk or the public
– To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
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